Q: What are the specific categories of your products?

A: From sample preparation, purification to downstream gene expression, analysis and detection, TIANGEN has corresponding reagents, instruments and even automation platform for customers from both academic institutes and industrial corporations.

Q: What’s your production capacity?

A: We have the production capacity of 1 million tests of kits per month.

Q: Do you have any certificates?

A: YES, we have all the certificatesISO13485, ISO9001, CE,NMPArequired for export and local import custom clearance.

Q:What’s your R&D strength.

A: TIANGEN has a professional R&D team mainly composed of doctors and masters. The company invests 10% of the total sales in new product research and development every year. Not only dozens of new products are launched every year, but also a number of invention patents and utility model patents have been applied for.

Q: What’s your supply chain and QC standard.

A: TIANGEN's raw materials select the most stable and high-quality supplier source in the world. Moreover, 100% quality inspection will be carried out for all raw materials, and the qualification of suppliers will be evaluated and screened every year to ensure the adequate supply of high-quality raw materials.

Q: Do you support OEM/ODM?

A: YES, we can prototype and customize the ideal product according to your specific application.

Q: What's your lead time?

A: For on-shelf product, the lead-time is 7 days. For customized product, the lead-time will be 14-30 days according to the ordering amount.

Q: Do you have MOQ?

A: For on-shelf product, we don't have MOQ limit, you can order any quantity you want. For customized products, you can set the scales with your specification, logo, packing, etc, so the MOQ shall be negotiated case by case.

Q: What are your acceptable payment methods?

A: T/T Business to business account

Q: What's your position in the industry?

A: TIANGEN has been established for 16 years, and is the leading upstream supplier company in the molecular biology industry of China.

Q: Which countries and regions have your products been exported to?

A: We have exported our products to 40 countries in Asia, America, Europe and Africa.

Q: Can I have a visit to your factory before the order?

A: Sure, we sincerely welcome you to visit our factory.